Anyone who has received repeated robocalls—or recorded sales calls—know how annoying and frustrating it is. Although registering one’s number on the Do Not Call Registry can get rid of many unwanted phone calls, it does little for robocalls. The federal Telephone Consumer Protection Act prohibits companies from using robocalls unless the consumer has given written permission for the caller to call. With respect to wireless phone numbers, any unsolicited non-emergency robocall is illegal.
Even though the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) have clamped down by investigating and stopping companies that continue to use robocalls, increasingly sophisticated technology has made it easier for businesses and scammers to continue this harassment.
So how can you stop or, at least, reduce robocalls? Here are ten tips.
Enroll all of your phone numbers on the Do Not Call Registry. Registration is free, and, once enrolled, your number stays on the list indefinitely.
Do not answer the call.
Robocall machines can detect when a call is answered, which the caller proof that your number is good—and that may increase the volume of calls.
Talk with Preston Law Offices about how to gather evidence for a lawsuit.
Preston Law Offices has extensive experience litigating consumer claims and especially TCPA claims. The new wave of robocall technology has made investigating companies that violate the TCPA much harder, so work with an experienced lawyer from the start to follow the money trail back to companies who profit from TCPA violations.
Don’t give out your number to any business unless necessary. You can get a telephone number from Google Voice, which provides a lot of options for screening calls.
Tell companies with whom you have done business to stop calling you. Notate the date of the request, the person with whom you have spoken, and notify the FTC if these calls do not stop.
File a complaint with the FTC and the FCC.
Use a free service that blocks all robocalls like Nomorobo. With simple information such as your wireless carrier and email address, the tool uses algorithms to identify and block robocalls. Currently, however, Nomorobo is only available on certain VoIP providers in the United States.
Set up anonymous call rejection. This is a free landline and wireless number feature for most phone companies that automatically blocks any calls from numbers with blocked caller ID information.
Purchase a robocall-blocking device that plugs into a landline’s phone line and permits you to blacklist unwanted numbers and whitelist acceptable ones.
For more information, please contact Preston Law Offices. We can help.